Table of Contents

The Infrastructure and Platform Management Handbook is organized into 19 comprehensive chapters across 6 logical parts. This handbook aligns with ITIL 4 Infrastructure and Platform Management practice and modern infrastructure management best practices.

Part I: Foundations

Establish the fundamental concepts and strategic framework for Infrastructure and Platform Management.

Part II: Architecture and Design

Design infrastructure solutions that meet business requirements for availability, performance, security, and scalability.

Part III: Build and Deployment

Implement infrastructure using modern automation and deployment practices.

Part IV: Operations and Management

Operate and maintain infrastructure to meet service level requirements.

Part V: Governance and Controls

Establish governance frameworks, policies, and compliance for infrastructure management.

Part VI: Implementation Guide

Apply practical guidance for successful infrastructure management implementation.

Quick Reference

Part	Chapters	Focus Area
I	1-3	Foundations - Core concepts, ITIL alignment, strategic framework
II	4-7	Architecture - Design principles, cloud, network, HA/DR
III	8-10	Build - IaC, containers, deployment automation
IV	11-14	Operations - Monitoring, incidents, patching, capacity
V	15-16	Governance - Framework, policies, cost management
VI	17-19	Implementation - Roadmap, best practices, improvement