Part III: Governance and Organization
This section establishes the governance structures, organizational roles, policies, and metrics necessary to sustain effective IT Portfolio Management.
What You’ll Learn
Part III addresses the organizational aspects of portfolio management that determine long-term success. Even the best-designed processes will fail without appropriate governance structures, clear role definitions, supportive policies, and meaningful metrics.
Effective governance provides the decision-making framework that ensures portfolio decisions are made at the right level by the right people with the right information. Clear roles and responsibilities prevent gaps and overlaps that lead to confusion and delays. Well-designed policies establish guardrails that guide behavior without creating bureaucratic obstacles. Comprehensive metrics enable performance tracking and continuous improvement.
Chapters in This Part
Chapter 8: Governance Structure
Defines the governance bodies and decision rights for portfolio management. This chapter explains the three-tier governance model (Steering Committee, Investment Review Board, PMO), establishes decision authority for different investment sizes, and describes governance meeting cadences.
Chapter 9: Roles and Responsibilities
Details the key roles in portfolio management and their responsibilities. This chapter defines roles from Process Owner through Project Manager, provides RACI matrices for portfolio activities, and offers guidance for building portfolio management teams.
Chapter 10: Policies and Standards
Establishes the policies, standards, and procedures that govern portfolio management. This chapter covers investment thresholds, business case requirements, scoring standards, project reporting standards, and compliance requirements.
Chapter 11: Metrics and KPIs
Defines the performance measurement framework for portfolio management. This chapter establishes strategic, portfolio, initiative, and process KPIs, explains portfolio health scoring, and provides guidance for dashboard design and reporting.