Table of Contents
The Organizational Change Management Handbook is organized into 19 comprehensive chapters across 6 logical parts. Use the sidebar to navigate directly to any chapter.
Part I: Foundations
Establish the fundamental concepts and strategic framework for Organizational Change Management.
- Chapter 1: Introduction to Organizational Change Management
- Chapter 2: Core Concepts and Definitions
- Chapter 3: Strategic Framework and Critical Success Factors
Part II: Assessment and Planning
Learn how to assess readiness and plan for successful organizational change.
- Chapter 4: Change Readiness Assessment
- Chapter 5: Stakeholder Analysis and Engagement
- Chapter 6: Change Impact Assessment
- Chapter 7: OCM Strategy and Planning
Part III: Execution
Implement communication, training, sponsorship, and resistance management strategies.
- Chapter 8: Communication Planning and Execution
- Chapter 9: Training and Capability Building
- Chapter 10: Sponsorship and Leadership Engagement
- Chapter 11: Resistance Management
Part IV: Adoption and Sustainability
Ensure lasting adoption, reinforcement, and continuous improvement of change.
- Chapter 12: Adoption Monitoring and Measurement
- Chapter 13: Reinforcement and Sustainability
- Chapter 14: Maturity Model and Assessment
Part V: Governance and Controls
Establish governance frameworks, policies, standards, and compliance requirements.
Part VI: Implementation Guide
Apply practical guidance for successful OCM implementation.
- Chapter 17: Implementation Roadmap
- Chapter 18: Best Practices and Common Pitfalls
- Chapter 19: Moving Forward with Continuous Improvement