Part VI: Implementation Guide

This section provides practical guidance for implementing OCM capability in your organization, including roadmaps, best practices, lessons learned, and guidance for continuous improvement.

Overview

Knowing OCM theory is not the same as implementing it effectively. This section bridges theory and practice:

  • Chapter 17: Implementation Roadmap - A phased approach to establishing OCM capability
  • Chapter 18: Best Practices and Common Pitfalls - Lessons learned from successful and failed OCM initiatives
  • Chapter 19: Moving Forward with Continuous Improvement - Sustaining and advancing OCM practice

Starting Your OCM Journey

Whether you’re:

  • Starting from scratch with no formal OCM practice
  • Improving existing ad-hoc OCM activities
  • Optimizing mature OCM capabilities

This section provides relevant guidance for your situation.

Implementation Approaches

Organizations typically follow one of three approaches:

ApproachDescriptionBest For
Big BangImplement full OCM framework at onceLarge organizations with resources
PhasedRoll out OCM capabilities incrementallyMost organizations
PilotProve OCM value on select projects firstOrganizations needing to build support

Success Factors for Implementation

Chapter 17’s roadmap emphasizes:

  1. Executive sponsorship for OCM capability building
  2. Quick wins to demonstrate value early
  3. Skill development for OCM practitioners
  4. Tool and template standardization
  5. Metrics that prove OCM contribution to project success

Avoiding Common Pitfalls

Chapter 18 catalogs the most common mistakes organizations make when implementing OCM, including:

  • Treating OCM as optional or “nice to have”
  • Starting OCM too late in project lifecycle
  • Under-resourcing OCM activities
  • Failing to engage sponsors effectively
  • Measuring activity instead of outcomes

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Organizational Change Management Handbook - MIT License